PLEASE READ THIS SECTION, IN IT’S ENTIRETY PRIOR TO PLACING YOUR ORDER.
All units are made with Lace Closures
Wig cost is calculated by $200 Wig Construction + the cost of hair and any styling additions.
After placing your order, a Wig Purchasing Contract will be emailed to you within 24 hours.
WHEN BUILDING YOUR WIG YOU MUST SELECT OPTIONS FROM STEP 1 AND STEP 2, STEP 3 IS OPTIONAL. IF YOU DO NOT SELECT OPTIONS FROM STEP 1 AND STEP 2 IT WILL DELAY THE PROCESSING OF YOUR ORDER.
***Please measure your head PRIOR TO PLACING YOUR ORDER. 4 measurements are needed to assure the fit of your wig. Please see STEP 1 for a photo of the measurements that are needed. Your hair should be flat for accuracy.
A copy of your photo ID (Driver’s License or State ID) and a signed Wig Contract are required to begin processing your order. The name on the ID must match the credit card information used to place your order.
- After placing your order, you will receive an email requesting that you sign a wig contract within 24 hours of placing your order. PLEASE SIGN THE CONTRACT IMMEDIATELY ONCE RECEIVED.
- Please email a photo of your State issued ID and measurements to firstname.lastname@example.org SUBJECT: NAME AND ORDER NUMBER
- This information should be received within 48 hours of receiving the contract by email.
- Failure to send in this information will result in immediate cancellation of your order and you will be refunded.
**Please understand that all requests are protective measures for K. Cole Xtensions to prevent fraud and theft.**
All Wig orders are processed and shipped within 14 Business days.
We DO NOT make wigs with hair provided from another company
(Business days are Monday-Friday, EXCLUDING ALL HOLIDAYS)
Currently, we do not offer rush orders. PLEASE ORDER IN ADVANCE OF ANY SPECIAL OCCASION THAT YOU MAY HAVE. (Birthdays, Weddings, Holidays, Vacations, ETC.)
A shipping fee will be applied to each order at checkout.
A tracking number will be provided to you via email once your order has shipped.
ALL SALES ARE FINAL. NO REFUNDS. NO EXCHANGES.