Return and Exchange Policy
K. Cole Xtensions
ALL SALES ARE FINAL, NO REFUNDS, NO EXCHANGE, NO EXCEPTIONS.
Customer satisfaction is our top priority. If you receive what you believe to be a defective product, notify us immediately via email with photos attached, and K. Cole Xtensions will investigate the defect. If merchandise is proven to be defective K. Cole Xtensions will issue a full refund or replace the product at our discretion. We will contact you by phone with further communication and resolution.
DO NOT REMOVE ANY OF THE ORIGINAL LABELS OR TAGS ON ITEMS THAT HAVE DEFECTS IN QUESTION.