Pick-up & Local Delivery Policy & Procedure


Pick-up

Once your order is placed online, we will have it ready for pick-up within 1-2 hours. You will receive a notification once your order is ready.

Please bring your confirmation email for verification. 

Pick-up Hours: Tues-Sat 12pm-7pm 

**Orders are not available for pick up outside of store hours.**

Note: You will receive 1 reminder to pick up your order, if it has not been picked up after 2 days. No other notification will be sent. 

IT IS YOUR RESPONSIBILITY TO PICK UP YOUR ORDER. ALL ORDERS SHOULD BE PICKED UP WITHIN 3 BUSINESS DAYS. 

Disclaimer: K. Cole Xtensions and K. Cole Swimwear are not responsible for any orders left at the store for longer than 4 DAYS.

**NO REFUNDS, NO EXCEPTIONS.**

Local Delivery

NOT AVAILABLE AT THIS TIME

We will deliver your order within 1-2 business days. You will receive a notification once your order is being prepared IN REAL TIME (when it is actually happening).

Delivery Hours: Mon-Sat 8am-6pm 

You will receive a notification once your order is out for delivery. A final notification will be sent to you once your order has been delivered. A picture will be texted to you once your order has been delivered.

Please understand that your order will be left at the door of the address given.

**If you need same day delivery, please call immediately. If you do not want your order left at the door, YOU MUST CALL TO MAKE ARRANGEMENTS. ALL ORDERS MUST BE PLACED BY 2PM for same day delivery, IF AVAILABLE.

  • A minimum purchase of $20 is required.
  • Must be within the Delivery Zone.
  • Billing and Delivery addresses MUST must match.
  • Delivery cut off is 6pm, no exceptions.

Disclaimer: K. Cole Xtensions & K. Cole Swimwear are NOT responsible for ANY stolen orders. Once delivery has been confirmed by notification and picture, YOU ARE 100% responsible for your order. If you would like to arrange a delivery window, please call immediately to make arrangements. Must order BEFORE 2pm to make arrangements for same day delivery.

Delivery Zone: 55408, 55407, 55415, 55443, 55401, 55419, 55401, 55402, 55403, 55404, 55405, 55406, 55407, 55408, 55409, 55410, 55411, 55412, 55413, 55414, 55415, 55416, 55417, 55418, 55419, 55421, 55423, 55430, 55450, 55454, 55455, 55445

ALL THEFT AND FRAUD WILL FACE LEGAL ACTION SUCH AS PROSECUTION.